Friday 2 August 2013

The Hot Office answers One Million-th Call!


On the 20th Jan 2012 The Hot Office answered it's One Million-th incoming telephone call on behalf of its loyal clients since the launch of the Telephone Answering Service back in April 2004.
Max Campbell [MD] said "It's a fantastic achievement for the front-desk administration team and the company, and another big milestone on becoming one of the premier answering services in the UK. From the very beginning we have delivered a very personal reception service and are along way from taking a standard call-centre style approach. Our customers are predominantly small growing businesses so they need a friendly, professional service where we can absolutely give the impression that we are their front desk. I look forward to our two-millionth call"
Hot Office Business Centres operate Telephone Answering services from all of it's 4-centres in the South East.
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Virtual Reception Service
You don't get a 2nd chance to make a 1st impression, 80% of callers will not call back after hearing an engaged tone or an answer-phone, Having a telephone answering service you will never miss an important call again. Having your telephone calls answered professionally could be the difference between closing a new sale or losing business to a competitor.
Having your own Hot Office receptionist needn't be expensive, for example, it costs less than £2.50 a day to have 50 calls answered per month. With a FREE trial and a monthly rolling agreement there's no risk and a telephone answering service can be working within 2 hours.
Your calls are answered in your company name capturing whatever information is necessary to make your life easier and more efficient. Messages are relayed to you straight away by email or text. We can also transfer any important calls to you or your team directly, filtering out unwanted cold calls.
Your phone number can be diverted easily to your own dedicated line at the Hot Office via your regular handset, this gives you complete control over the service; you can even divert your mobile to reception if you don't want to be disturbed or are going on holiday.
Our experienced, professional administrators are fully briefed on your company-profile and staff members. You can let your FrontDesk team know your whereabouts each day helping us to manage your caller's expectations and to enhance this highly personalised service.
To set up your FREE Telephone Answering Trial contact The Hot Office today Contact Form, we would be delighted to be your front desk.
Author: Hot Office Business Centres

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Hot Office Business Centres are specialists in flexible serviced office space and virtual services , delivering a broad range of services including private office suites, campus offices & c ow orking sp ace, v irtual t elephone a nswering, b usiness p ost a ddress services and meeting & training rooms. The Hot Office provides award winning services for over 3 ,000 growing and established business es across the UK including within its portfolio Tesco, BT, Energiser Batteries, Tropicana, Voxeo, British Gas and Unilever

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